Senior Product Designer

Designing the decisions you don't see

Clarity and craft—from first question to final pixel.

01

A Multi-Agent AI System

A system smart enough to know which kind of more you need.

AI Systems Technical Architecture Shipped

Highway's design team had AI workflows that was routing everything through an LLM — including decisions that didn't need one. I re-architected the system with a deterministic preanalysis layer that identifies intent before routing, so the right tool handles the right problem. Less AI, applied more precisely.

02

When Everything Is AI, Nothing Is

Shaping what a product's AI actually is — and what it isn't.

AI Product Product Architecture Org Influence Shipped

When Highway built Miles, an AI assistant and brand mascot, the instinct was to attribute everything AI-adjacent to him. I mapped what Miles actually was against what he was being asked to be, built attribution standards that held across two products, and created a separate AI pattern that's now shipping across the platform. The mascot survived. So did the strategy built around him.